Customers are switching to insurance providers who can provide the fastest claims processing,best pricing,and most responsive customer support.Executive,product,and engineering teams at insurance companies can achieve this using Machine Learning,but face several hurdles:
Insurance providers are leveraging Artificial Intelligence and Machine Learning (AI/ML) to automate painful and costly manual workflows.Skymind是一个平台，yabo重庆时时彩帮助产品和工程团队更快地将这些ML功能交付到企业应用程序中。
Empower engineering teams to use the language to build ML functionality for Java applications in enterprise environments,using the language and environments they already know.
消除数据科学和工程团队之间的依赖性和互操作性问题。Get enterprise-grade model reliability,performance,and scaling without maintenance,all on the JVM stack.
Build ML-powered capabilities into existing insurance workflows using streaming or stored data from ERP and CRM systems,data lakes,Spark,卡夫卡and elsewhere.Improve model performance over time with quality monitoring,A/B testing,and winner selection.
Engineers can integrate and deploy Python-based models developed by data science research teams into JVM environments and applications,or build their own models in a tracked and collaborative environment.
根据Forbes,claims processing is a notoriously laborious process.Along with the manual data entry of printed forms,the claims process tends to miss cases of fraud which result inover $40 billion dollars in losses per year.大量的索赔使得人类分析师不可能及时对每个案例进行适当的审查。
On top of claims processing,insurers face competitive pressures to improve the customer experience.For example,underwriting is still largely done manually over the phone.Insurance advisory requires a limited supply of human experts to recommend plans that best fit a customer's unique circumstances.Customer acquisition and support require call centers which can have long customer wait times.All of the above create negative customer experiences.
机器学习是保险公司用来自动执行人工任务的强大工具，increase the efficiency of human analysts,and improve the customer experience.
Common applications of Machine Learning for insurance companies include: